How do you know when a game’s bad? When even the likes of Sony are willing to give you a refund for it. That’s right Sony, them guys with the strict no-refund policy, they’re giving refunds. They’re not the only ones. Steam is giving refunds regardless of time played on the game and even Amazon is joining in on the refund party. There’s been a spike in refunds for No Man’s Sky across all of these services.
Now in case of Steam, their refund policy guarantees that you can get your refund if you’ve spent under 2 hours on the game and have owned it for less than two weeks. However, it also states that “even if you fall outside the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.” Which seems to be what’s happening now, as players with well over 50 hours of game time are getting refunds for the game. Just on Steam, the number of people who own No Man’s Sky has gone down by over 12,000 within 24 hours.
Similarly with Amazon, their policy states that, “Amazon will make case-by-case exceptions and accept returns for units fulfilled through Amazon that may be past the stated return time frame.” However, their policy states that they will not refund purchases on digital copies of the game.
Now Sony is the most surprising case. Sony has said that they will provide a refund for any purchase if it’s within 14 days of making the purchase. Another requirement is that the buyer should not have started downloading the game itself. So basically, if you bought the game and just sat on it for less than 2 weeks, they’ll refund it. Yet there have been reports of cases where the game was refunded on PSN despite having 50 hours of play time. Some seem to have succeeded, some haven’t.
It’s a rather messy situation at the moment. If you’re hoping to get a refund yourself, all we can say is try try till you succeed.
So how did it come to this? Well it’s not all that surprising. No Man’s Sky has been in the news for a while now and for mostly not-so-good reasons. Now don’t get us wrong here, we’re sure some people must have enjoy the game (we fail to see how that’s possible but to each his own, eh?) but the main issue here is what the developers promised us and what we got instead.
A game full of promises that simply failed to deliver. There’s literally a list of things that were promised to us by the developers that just weren’t in the game.
So what did we learn from all this? Hype is bad, there are butterflies everywhere, and gravity is not a thing.